Online Bill Pay
– PAY ON TIME –
PAY ONLINE NOW
Hellmuth & Johnson is pleased to offer the ability to view and pay your bills online with E-Bill Express! Easily access your account and enroll with information on your statement.
See example below to help navigate where the needed information is located on your statement.
Online payments are only accepted from Hellmuth & Johnson clients for payment of invoices for legal services provided by us. Amounts due to other parties will not be accepted.
Once you click on the Pay Now button, you will be taken to a secure website to complete your enrollment and payment.
If you need assistance in making your payment, please review Wells Fargo E-Bill Express Quick Reference (pdf), see FAQs below, or call 952-460-9297.
Frequently Asked Questions
Q: Do I need any special software to sign up for this E-Bill Express payment service?
A: No special software is required to use this service. You will only need web access and your browser.
Q: After enrolling in this payment service, when can I start paying my bills?
A: After you complete and submit the enrollment form and respond to the activation e-mail, we will start your service immediately. You can then access the service to pay a current invoice or view past invoices. You should begin receiving an E-Bill notification within a month or so, depending upon the billing cycle.
Q: What if I forget my password?
A: The initial screen provides the ability for you to have your password e-mailed to the e-mail address used when you enrolled.
Q: How am I billed for this service?
A: There is no cost for enrolling in and using this payment site. See the service Terms and Conditions for complete details.
Q: How do I cancel this payment service?
A: To cancel log in and click Un-enroll or you may contact our customer care department. Click the “Contact Us” hyperlink on the web page for contact information.
Q: Where can I find my account number?
A: You can find your account number on a recent paper invoice.
Q: If an account is in a name other than my own, can I still sign up for E-Bill payment service?
A: Yes, but please be sure to use the correct account number as it appears on the monthly paper invoice.
Q: Will I receive a reminder that I have an E-Bill ready for viewing and paying?
A: You will receive an e-mail notification reminding you that an E-Bill has been uploaded and is ready for payment.
Q: How long does it take to receive a new E-Bill?
A: Once you enroll your most recent invoice is available immediately.
Q: Will I still receive a paper copy of the bill through the U.S. mail?
A: No. If you need to receive a paper copy, please contact Accounts Receivable.
Q: Can I store or view paid E-Bills?
A: You can view paid E-Bills by looking at “Search and Pay My Bills.” E-Bills will be available for a period of time, typically six to twelve months. You can always use your browser’s print function to print the invoice if you want to keep long-term records.
Q: When is the money for the payment drawn from my bank account?
A: The funds for the payment are debited from your account on the scheduled payment date. Keep in mind that you should always have funds available to cover the payment on that date.
Q: Can I make a payment greater than my regular monthly payment amount?
A: Yes. Overpayments will be transferred to retainer and applied automatically to future statements.
Q: The amount for an E-Bill seems incorrect. What should I do?
A: If you have questions about an E-Bill, please contact Accounts Receivable for additional information.
Q: How can I confirm that a payment has been made?
A: After the payment date, check the status of the payment by looking in “Payment Status”.” If the status is “Paid,” then the payment has been sent. You can also check to see if the funds have been drawn from your bank account, or you can call Accounts Receivable to see if they received and credited the payment.
Q: What do I do if the payment amount is incorrect?
A: If the payment amount is incorrect please contact Accounts Receivable.
Q: What do I do if the payment date is incorrect?
A: If the payment date is incorrect please contact Accounts Receivable.
Q: If I have multiple accounts, can I link them together?
A: Yes, use Account Linking under settings in the top right corner.
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